FAQ's

FAQ's

How much is shipping?

For further information on current rates visit our shipping page here.

How long does shipping take?

We aim to ship orders for in-stock books within 5 working days of order placement.   Note that orders containing pre-order titles will be held for shipping until all books are available.

Mainland UK orders ship by DPD Local Next Day service or Royal Mail Tracked 48, according to customer's choice. Orders to Northern Ireland and the Highlands are by Royal Mail Tracked 48. 

International orders are shipped by Royal Mail International Tracked or Signed services depending on country availability.  Larger international orders are shipped by courier.  International transit times vary greatly but typically books take 14-21 days to arrive, but sometimes longer as delays vary from order to order, country to country and are affected by seasonal congestion.
 

I don't see a particular book on your website, do you have any in stock?

All books we have for sale at present are listed on the website - we do our utmost to keep this site as up to date as possible.  We don't carry complete publishers backlists - instead we stock a carefully curated collection of the latest photobooks, together with a selection of signed, rare and out of print books.  

Do you offer gift cards/vouchers?

You can order gift cards here

I am a publisher, how do I get my books stocked at Photobookstore?

See our Submissions page.


Can I drop by and browse your books, or pickup my order?

We are an online store only, and personal visits are not possible.

How do I contact you?

The quickest and easiest way to get in touch is via our contact form or by email.  This is usually the method to get the fastest response. UK customers may also leave a message on our callback service on 01227 250022. You may also write to us at Photo Editions Ltd, 50 South St, Whitstable, Kent CT5 3DX, United Kingdom